All major credit cards (Visa, MasterCard, American Express, Discover), C.O.D. (may require credit card deposit and COD charge), government and institutional purchase orders, money orders, certified checks, personal checks, bank checks, and wire transfers. Personal checks, money orders, and bank checks may be held for up to 3 weeks until cleared. For wire transfer, C.O.D., or purchase order, contact sales department at 1-800-628-0997.
Orders processed upon receipt. In-stock items ship before 3 p.m. same business day. New customers ship to credit card statement address until positive order history.
Special rate: $9.75 for UPS Ground to lower 48 U.S. states, regardless of weight or cost. Free shipping for orders over $500. Sales tax automatically charged for deliveries to Tennessee addresses. Additional handling/insurance fees for orders outside USA. Not responsible for carrier delays.
All sales final on special orders. 30 days to contact for dissatisfaction (exceptions for Results Based Guarantee products). Returns pre-authorized only; must ship back within 10 business days with RMA #. Responsible for all return shipping costs; no COD accepted. Subject to 10% restocking fee + shipping both directions (except Results Based Guarantee). Products must be in original packaging. Contact 1-800-628-0997 for RMA (issued by phone, not email).
For joint supplements, if no difference after 3 bottles at recommended dosage, call for case-by-case refund approval up to 3 bottles.
Contact customer service (9am–5pm EST) for a confirmation cancellation number. Email/voice mail insufficient. Refused shipped packages subject to 15% restocking fee and nonrefundable shipping charges.
If you are an end-user with a VA ID, Policemen, Firemen, 4H, FFA, you can CALL IN YOUR ORDER to get discounts (politicians are charged more - smile, that's a joke). 865-384-8556 is the direct line; you CAN TEXT to that number — include YOUR NAME and the best time to return your call (and the time zone).
For individual consultation or questions about our products, call 1-800-628-0997
Monday – Friday, 10am to 6pm, Eastern Time. Direct line / text: 865-384-8556